Instant messaging app WhatsApp has introduced a new feature for business profile users. This feature will allow users to search for businesses on the platform, chat with them and even buy products. Users WhatsApp Business With this update, you will be able to browse businesses by categories such as banking, travel, or search by name. However, it is currently limited to a few countries, including Brazil, Colombia, Indonesia, Mexico, and the United Kingdom.
In a blog post posted online, WhatsApp said that the new feature will help business profile users easily contact businesses via the messaging app, instead of saving their phone numbers in their contacts list or searching for information on business websites.
Job search is currently available in Brazil, Colombia, Indonesia, Mexico and the United Kingdom. After the update, users in these countries can use the WhatsApp Business Platform to find contact information of other businesses. In addition, users will be able to make purchases directly using WhatsApp instead of visiting the website. The instant messaging platform works with various payment partners to enable users to purchase items from the app.
This feature works similarly to JioMart Shopping which was introduced in India a few months ago. It is now spreading to more countries. According to WhatsApp it is safe and will protect users’ privacy. In addition, people will be able to make secure payments directly from the chat using their credit or debit card information.