According to Ukrinform, this was reported by Meta in response to Forbes’ request.

In total, 40,000 people deal with security issues in the company. 15,000 of them are content commenters. According to the Meta press service’s response to Forbes’ request, their teams are located in different time zones around the world.

“Contrary to some legends, we don’t have and never have moderators from Moscow. We don’t have an office there either, and we never have.”

The regional office, which manages 28 countries in the entire Central and Eastern Europe region, including Ukraine, is located in Warsaw.

The company uses a combination of human labor and artificial intelligence (AI) technologies to verify the content of user posts and complaints. Ukrainian speakers who understand the local context work in these teams.

Ukrainian content requiring linguistic and cultural expertise is moderated by Ukrainian moderators.

Meta also claims that the number of complaints did not affect the decision to remove the content. Even a large number of complaints will not result in a ban if the post does not violate the rules and standards of the social network.

As previously reported, since the beginning of the full-scale Russian invasion, Ukrainian users are constantly confronted with “anti-war” moderation on social networks. Pages and posts about the war and its consequences are systematically blocked and deleted on Facebook, Instagram, Twitter, TikTok and LinkedIn. However, the companies themselves do not disclose their exact auditing algorithms.

“We do not allow anything that goes against our policies, regardless of who posts the content. These rules are global,” Forbes reported on Meta.

At the beginning of the Russian invasion of Ukraine, Meta established the Special Operations Center. Meta calls it another line of defense against misinformation, enabling faster removal of content that violates community standards and guidelines.

“We work with more than 90 fact-checking partners in more than 60 languages ​​to review and evaluate the accuracy of content,” Forbes said in a response. The company claims to have raised funds from a fact-check for its Ukrainian partners, without specifying their number and amount.

Ukraine’s Ministry of Digital Transformation has repeatedly stated that it is working to overcome the problem of blocking posts about war and Russian crimes in Ukraine, but there is no clear solution at the moment.