Customer loyalty is one of the most important goals for most companies today. To meet this, it is not enough to offer good products, it is necessary to really reach the customer and provide them with a careful service that differentiates them. That’s why more and more companies are changing the way they connect with you.

the transformation not limited by the time of sale product or service, it also includes other important moments, such as the pre-sale and post-sale phases, in which it is necessary to offer help and consulting services. Companies also connect with you through social media, email and chat, a service that for many users is the best way to resolve their doubts, issues and concerns.

In the current scenario and increasing competitiveness, improving customer connection is a challenge, that’s for sure, but it is key to the success of any business. For this reason, the webinar “Customer Experience: connect your customers through digital experience”, which will be held on January 26, is undoubtedly a very interesting event.

The said event is organized by Neteris and Salesforce and in it we will be able to discover some very important keys related to this connection between the company and the users, and how digital experiences can completely change value the company’s services and its clients’ opinion of it. This is a unique opportunity to participate in a webinar that will cover such interesting topics as:

• Creating customer-centric digital experiences.
• Establishing, developing and strengthening stronger relationships with clients using a single source of information.
• How to build custom websites, apps, and processes using low-code tools.
• What customer service should have and how to create complete self-service experiences.
• Integration of portals that allow customers to discover and purchase products in a personalized, mobile-friendly and social environment.

This webinar is completely gratuitous and will be held on January 26 from 10:00 a.m. to 10:45 a.m. Want to join? Well, just complete the registration process which you can find through this link. Three Salesforce speakers will attend the event.