Integration between apps and smart devices is becoming more and more common. And Alexaartificial intelligence Amazon has become one of the devices with the most coverage in this regard.

OUR GOL Airlines, a Brazilian airline, has announced new features for its customers along with Alexa. The company strives to bring experience to optimize the time of its customers.

Solve your GOL problems through Alexa

With the new functionality, users will be able to access information about baggage, check-in, documents, boarding, no-show/no-show, seats, pet boarding, reimbursement, unaccompanied minor, GOL Lounge, Smiles loyalty program, among others, in addition to the already existing flight status , after turning on the GOL skill through the Amazon Alexa app on your smartphone or through the website.

Here’s how to enable the feature:

1. Download the Amazon Alexa app to android or iOS and touch the three risks in the lower corner;
2. Select “Skills and games”;
3. Look for the skill GOL Linhas Aéreas;
4. Select and click Start. Grant the required permissions.

Ready! Now all you have to do is say “Alexa, open GOL Linha Aéreas” and use the app.

After setting up with a simple voice command, just ask and the artificial intelligence will provide all the necessary and updated information according to the chosen topic.

The functionality was created through a collaboration between Amazon and GOL Labs, GOL’s idea lab focused on developing new technologies and innovations for the company.

“GOL has in its DNA innovation and digital technology as a great facilitator in communication, always on behalf of the Client. Partnering with Amazon for these new features creates the practicality needed to deliver a more complete experience for our passengers. With this we confirm our strategy to always be at the forefront in our field.”, says Thales Chieko, Innovation Manager at GOL.

The GOL Alexa skill is available as a free download from the Amazon Skill Store.

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Source: GOL

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