After complaints filed by University of Edinburgh and Trinity College of Irelandin which they conducted a study where they found that cell phones Realme Latin AmericaAmong other brands that have pre-installed apps that collect information from users without them realizing it, the company noted that this information is not true.

For the investigation, they took three references, one from each brand, as it were Realme Q3 ProThey found that phones come from the factory with a series of platforms that have permission to access people’s data, running in the background and transferring that stuff to the company and app developers.

In the face of these strong complaints, the company emphasized that “At Realme, we value the privacy and security of all our users, so we do not collect or use user information without their consent. Realme operates in over 60 markets and we strictly follow local laws and regulations. “

You may be interested in: Xiaomi, OnePlus and Realme are spying on their users

Data protection

Similarly, from the mobile phone company, they emphasized that they comply with each nation’s established laws and international regulations applicable in Latin America in terms of data protection. However, if more cases are reported, they are still under investigation espionage.

“We will also address regulatory authorities, customer requirements and industry best practices in the countries where Realme operates. For this reason, we have created committees, policies and control processes to protect data privacy,” said Realme.

One of the most important recommendations is that every phone has an operating system Android They have the option to update their software to have access to better features, applications and functions where there are new data security mechanisms.

You may be interested in: During 2022, almost 8 million changes of mobile phone operator took place in Colombia

What the research says

On the other hand, from the University of Edinburgh and Trinity College in Ireland, they indicated that analysts found that three mobile phones examined, Redmi Note 11, OnePlus 9R And Realme Q3 Pro has more than 30 third-party platforms installed.

These types of applications are known as bloatware, and its purpose is to provide the customer with a series of services from the moment of purchase. Sometimes it takes up more space than necessary.

“We found that these packages transmit privacy-sensitive information related to a user’s device, geolocation, user profile, and social interactions to many third-party domains without consent or even notification,” the researchers said.

You may be interested in: The best way to sign in to Android apps with your fingerprint

However, they warned that these cases are happening in the country ChinaIn the rest of the world, the number of pre-installed apps that put users at risk is three to four times lower.

Therefore, the best option that users have chosen to protect themselves is to review the permissions of pre-installed applications and remove all those that will not be used. A strategy that also helps optimize battery life.

Finally, they say that at the moment any device can be affected by a cyber attack, hackers, among other possible security risks that directly affect mobile phones, if not, can include data stored inside, including banking information, access codes. on other platforms, personal information, etc.