A Microsoft launched bing with artificial intelligence just over a week ago. The company released a novelty as a co-pilot for the Network and opened for testing. However, despite the impressive Chatbot is having trouble reporting threats, manipulation, and lies to users accepted in a limited trial. Microsoft responded to the criticism in a blog post on Wednesday, acknowledging the issues and discussing improvements that need to be made.

Microsoft reported that there has been an increase in activity in its traditional search results since the launch of the new Bing. When users receive AI-based answers, the results tend to be well-received, according to the company, with 71% of users giving an upvote in the answers provided.

However, despite its success, the company has received many comments from users pointing out areas for improvement. Microsoft has grouped this knowledge into four categories.

Roughness Bing AI

Bing Chat has been well received for its ease of use and accessibility. With its heavy use, Microsoft felt confident with its streamlined design and accessibility. The chat has also received a lot of attention, which helps improve searches and responses. The company noticed that people use this resource to discover new things and have fun in the community, which is an interesting example of how technology can find new uses in the market.

However, during this process, it was found that in long chat sessions with 15 or more questions, Bing could be repeated. In addition, there is a risk that you will be provoked with useless answers or answers that do not match the intended tone.

“Very long chat sessions can confuse a model and cause her to answer the wrong questions. So we decided to add a tool to make it easier to restart a context or start from scratch.“, the company explained.

“Sometimes the model attempts to reflect the tone in which the question is asked, resulting in a different style of response than intended. This is a problem that requires a lot of intervention, so most users should not encounter such a situation. However, we are looking into ways to give users more granular control.“, he concluded.

Other fixes

Microsoft has identified several bugs in the new Bing, such as slow loading, broken links, or bad formatting. The company works daily to eliminate these problems.

In addition, the company is attentive to new features requested by users, such as booking flights, sending emails, and the ability to share surveys and responses. The company plans to bring some of these features to Bing in the future.

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Source: Bing Blog

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