self-management applications, an indispensable tool operators, both for themselves and their customers. We do not only have these in premium brands, but also in the low-cost segment, we find very complete offers.
‘My O2’ or ‘My Pepephone’ are some examples, with ‘MiDIGI’ joining as of today. The Romanian operator already had a mobile application, but has renewed its customer area with more functions and a much more intuitive design.
Available for free to all your customers
In addition to renewing the web version of the client area, Digi, ‘MiDIGI’ mobile app self-management to provide new functionality. It assures its customers to “manage their products and services in a more visual, intuitive way and with more detailed information”.
In addition, only users with a fiber agreement with a Romanian operator will now be able to use it (previously it was only available for mobile or fiber+mobile customers).
After this update, it is possible to change personal or payment data, manage and expand your contracted products, among other things, review and download your invoicesor switch to SMART Fiber in areas where Digi has already deployed its own fiber network.
However, the functionality available depends on the contract you’re contracting:
fiber customers
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mobile contract customers
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prepaid customers
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• Review your invoices, amount and date of payment.
• Pay your pending bills.
• Replace your fiber product or upgrade to SMART Fiber when available in your area.
• Contract and manage services such as DIGI storage or Conexión Plus.
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• See gigabytes consumed and accumulated.
• Exchange your mobile products or contract with Fiber.
• Configure services such as voicemail, missed call notification, or call waiting.
• Group all your contracts.
• Block SIM in case of lost or stolen.
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• Check your balance, transfer to another line or request a balance advance.
• Check the gigabytes and minutes consumed.
• Switch to a contract or activate more mobile products.
• Configure services such as voicemail, missed call notification, or call waiting.
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All these functions are available on the midigi.digimobil.es website, as we said, or in the ‘MiDIGI’ mobile app, which you can download for free from Google Play or the App Store.
All you have to do to sign up and log in your phone number (if you are a mobile or fiber+mobile customer) or an email (if you are a fiber-only customer) and password.
my DIGI
- Developer: DIGI England
- Download at: Google Play
- Download at: app store
- Price: Free
- Category: Video
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