A hp has been criticized for limiting the use of third-party ink in its printers. According to posts by several users on Reddit, Twitter, and the HP community forums, a recent firmware update from the company blocked the use of third-party inks. The measure is part of the company’s “dynamic security” policy to ensure the quality and safety of HP products, first reported by ARStechnica.

Since its introduction in 2016, Dynamic Security has been an important step in the HP cartridge authentication process. The measure is aimed at protecting the customer experience, maintaining the integrity of printing systems, and protecting the company’s intellectual property, the company said. In other words, this implies a ban on the use of ink or toner cartridges that do not contain new or reused HP chips or electronic circuitry in certain printers, a practice that has already been the target of criticism and class action lawsuits against HP.

“HP has updated its printers to completely ban non-HP inks! Now, instead of displaying a “quality cannot be guaranteed” message, printing is completely canceled until an HP cartridge is inserted.“, wrote user grhhull on Reddit on Tuesday (7).After contacting HP, they reported that “this is due to a recent ‘upgrade’ of all printers.”“, commented.

“The specified cartridges are blocked by the printer firmware because they contain a third-party chip. This printer is designed to work only with new or used cartridges with a new or used HP chip.“, the message says.

Processes by year

In 2020, HP was ordered to pay US$1.5 million in damages to customers in the United States in a class action lawsuit alleging that the company’s firmware acted as “malware” by recoding HP printers, reducing their efficiency and making other cartridges manufacturers are incompatible. In addition, the company shelled out millions of dollars to compensate customers affected by dynamic security in the European Union and Australia when it banned cheaper third-party cartridges.

To address customer complaints, HP released an optional update in 2016 that removed dynamic security. However, this change has only been applied to a certain group of models, some of which were due to be produced before December 1, 2016. While there is still no clear information on which HP printers have dynamic security installed, online reports suggest that The issue affects several models, including the OfficeJet Pro 6970, OfficeJet Pro 6968, OfficeJet 6950, and OfficeJet 7740.

Mundo Conectado Deal Center: Selection of Discounts and Lowest Prices
Best deals on electronics, cell phones, TVs, soundbars, drones and more

Source: ARStechnika

…..