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Microsoft shows a business variant of ChatGPT capable of providing valuable insights based on data in your business environment. No more spending hours trawling through emails and chats
Microsoft shows a business variant of ChatGPT capable of providing valuable insights based on data in your business environment. No more spending hours trawling through emails and chats looking for context: your AI assistant summarizes what you need to know.
On his digital future of workPresentation shows Microsoft a new application: Business Chat. We can best summarize Business Chat as the business version of the now well-known ChatGPT. However, the tool works in your business environment, with your business data, respecting relevant rules related to data access and privacy.
Business Chat will be available across Microsoft 365, the Bing website, and Teams. If you ask the AI chatbot a question, it will provide an answer based on relevant company data. This can affect internal documents, emails, meetings, chats and more… According to the Microsoft demo, if you approach Business Chat from Teams, it almost seems like you are chatting with a real assistant.
For example, if you have an important meeting on the agenda, you can ask Business Chat for context. The tool then collects relevant numbers along with context about those numbers from emails with your customers, internal chats, and other accurate internal data. Anyone who regularly navigates through Outlook to look for specific details in an email from a few weeks ago that you can’t remember the exact subject knows how much time Business Chat can save you.
Microsoft links Business Chat to its broader Microsoft 365 Copilot. It integrates similar intelligence into Microsoft applications like Word and Excel. If you ask Business Chat to collect all important updates on a certain product strategy in the last five weeks, you can also process this information from the chat. For example, the AI assistant can immediately turn it into a slide and add it to an existing presentation.
Microsoft gives three examples of tasks that Business Chat should be able to do right away:
Microsoft notes that Business Chat isn’t just ChatGPT with a Microsoft logo. It is based on GPT-4 Large language model (LLM) is an important part of the solution, but it doesn’t work alone. Microsoft links the LLM to Microsoft Graph: the system that makes all data in your company (emails, meetings, notes in OneDrive, SharePoint pages…) searchable.
When you ask Business Chat (or generally Copilot) a question, the question is first translated and linked to data from Microsoft Graph. This modified question is sent to the LLM, after which the answer is again compared with the company data via Graph. As a user, you see the result: the smoothness of a ChatGPT-like model, but based on relevant and factual data. Since this data belongs to your company, Microsoft points out that the solution enterprising Is.
Microsoft Business Chat is a completely new product that offers every employee a digital assistant who has an overview of everything that is digitally maintained in your company. This can drastically increase the productivity of many profiles. Unfortunately, it remains unclear when the time will come, who will get the product, whether Dutch is also on the program and what that will cost. On the future of workEvent we do not see live demos. In other words, Microsoft wasn’t lying: the future of work will remain future, at least for a while.
Source: IT Daily
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