Various users report that the beta version Diablo IV provokes failures in RTX 3080 Ti graphics units by NVIDIA, with some cases where the GPU ends up completely broken and unusable. The fact that software causes glitches in the graphics displayed on a certain GPU model is nothing new or serious, as these problems are usually fixed by updating the software. However, if the damage caused is a broken graphics card, the solution is to buy a new GPU if no solution is offered under warranty.

The problem of breaking RTX 3080 Ti units by running the Diablo IV beta started to appear on the Battle.net and Reddit forums, where various users reported what happened to them. Due to the severity of the incidents, Blizzard had to come forward to say that it was “is working closely with NVIDIA to identify affected hardware configurations and collect as many data points as possible to aid in the investigation“.

While it is logical to think that Diablo IV is to blame for breaking the units of a graphics card that has been on the market for some time, the matter could be more complicated than it seems if we see what happened two years ago with Amazon New World, an MMO from the e-commerce and cloud computing giant. On that occasion RTX 3090 users, especially EVGA builds, have reported bugs that could lead to masonry graph. Upon further investigation, it was concluded that the game’s uncapped framerate on these graphics cards exacerbated the design flaws in the power delivery (i.e., there was a graphic design flaw) and all indications are that the situation is similar to Diablo IV, although here it seems with GIGABYTE being the most affected assembler.

As a mitigation for Diablo IV users who own an NVIDIA graphics card, recommends limiting the frames per second through the green giant’s official control panel. In the event that the graphics card has stopped working, it is recommended to completely disconnect the computer from the power supply and if it starts working again and is detected by Windows, proceed with a clean installation of the drivers.