Zoom uses OpenAI’s generative AI for its own intelligent assistant Zoom IQ. The assistant is intended to help with summaries and brainstorming, among other things.

Zoom is integrating new AI models into its smart assistant Zoom IQ. The company announced this itself at the Enterprise Connect trade fair in Orlando. The company therefore relies on the AI ​​models from OpenAI, known from ChatGPT and GPT-4. As a result, Zoom IQ will have features similar to those previously announced by Microsoft and Google.

Summarize and have a chat

Zoom IQ will be able to create meeting summaries and possibly create follow-up actions, which can then be shared instantly via team chat, Zoom calendar and mail. Such summaries should avoid someone having to review the entire meeting to find relevant information.

In addition, the wizard helps you compose emails using context from previous meetings, emails and conversations. The solution comes first to Zoom IQ for Sales. Finally, during the chat, Zoom IQ becomes an assistant that can help you compose replies based on previous messages.

Other novelties

On the side, Zoom announces a few other innovations. Zoom Spots become Zoom Huddles, allowing you to catch up quickly, analogous to a physical stop at someone else’s desk. Intelligent Director combines multiple cameras in a Zoom Room for optimal capturing of people. Finally, Zoom Scheduler helps you find a time for a meeting by instantly sharing the request’s availability with internal and external attendees.