99 people transportation statement announced last Tuesday (02), new safety feature to improve driver and user experience. The novelty will show a photo of a passenger to drivers, improving safety, as well as the number of trips taken.

Showing a photo of a passenger increases the number of rides taken, according to a company survey, as drivers prefer fuller profiles. 99 studies have shown that 90% of drivers feel more secure when they see a photo of their car. passenger. “We encourage passengers to post photos because this small relationship makes a big difference to the driver and it makes the experience even better,” said Leandro Abecassis, director of products and experiences at 99.

Photos are an important part

According to the application, 82% of drivers believe that a photo is important information for identifying a passenger. When boarding, the photo also makes it easier for the driver to find the user. 99 claims the feature will be available to all users within the next three months. To insert a photo into your profile, simply select an image from your mobile phone gallery or an image taken instantly by your device’s camera.

How it works

Currently, when applying for a job, the driver on the platform can see the following information: passenger class, frequency and verified documents. ABOUT a new safety feature will show the passenger’s photo as soon as the partner arrives at the pickup point. This allows the driver to verify that the passenger waiting for the vehicle is the same passenger who booked the ride.

99 explained that the initiative is a project to incentivize the creation of more comprehensive user profiles of the application. The introduction of the new system improves the customer experience through more accepted rides and easier passenger identification, and improves the safety of app drivers.

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Source: 99

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