The AliExpress market, the most popular among Ukrainians, suspended accepting orders for our country with the outbreak of a full-scale war. This is due to difficulties in logistics and the uncertainty of delivery times. However, Forbes Ukraine writes that AliExpress may continue to accept orders in May.

Alibaba Group, which also includes AliExpress, said that due to the war, some orders were not delivered on time and promised to return the money to customers.

In addition, the market promises to settle the acceptance of orders from Ukraine, after solving logistics problems, but gradually. There will be no deliveries to the Luhansk and Donetsk regions. Yulia Pavlenko, director of Ukrposhta’s international operations department, says that orders to residents of these regions who have arrived in Ukraine are disposed of and refunds are given to buyers.

“We are doing everything possible to ensure that the market resumes sales of goods delivered to Ukraine in May,” Pavlenko said. Said.

According to him, Ukrposhta is now trying to deliver all the packages ordered before the war. Nova Poshta, which is also negotiating to resume delivery, says all orders from AliExpress have already been delivered.

Delivery times will increase after the resumption of AliExpress in Ukraine. Before that, the maximum duration was three weeks.

Experts estimate that in 2021, the three main Ukrainian operators – Ukrposhta, Nova Poshta and Meest – imported parcels from AliExpress to Ukraine for 360-600 million dollars. According to them, a total of 30-35 million orders were delivered from this site. 12 to 17 dollars.