In Russia there are serious problems with the maintenance of Chinese cars
November 10, 2023
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New cars from China, both officially and as part of parallel imports, began to have problems with spare parts. Industry representatives say Chinese manufacturers were not ready to
New cars from China, both officially and as part of parallel imports, began to have problems with spare parts. Industry representatives say Chinese manufacturers were not ready to supply the Russian market with parts, software, repair manuals and diagnostic equipment.
As Rossiyskaya Gazeta reports with reference to Artem Zaitsev, a car picker from Krasnodar, there are no repair manuals for the new Chinese models. “People don’t know how to repair gearboxes and engines. This is no longer the case as it used to be with Volkswagen, BMW and other well-known brands. I opened the program and you immediately see what the part number is. Everything is clear and open. With the Chinese, everything is different: there is tension with electronic databases,” Zaitsev noted.
This information was confirmed by the technical director of the Fit Service car service network, Alexey Ruzanov. “This is a common problem in the aftermarket. There are no manuals and no spare parts catalogs for many new Chinese-made models. In addition, Asian manufacturers are very liberal when it comes to creating spare parts catalogs. Model changes are not reflected in the technical documentation in any way. All this seriously complicates the selection of parts. Often ordering parts seems like a search,” Ruzanov complained.
Another feature of the Chinese automotive industry is that physically different parts can be delivered to the assembly line. In fact, it turns out that one spare part may not fit another – and this is not indicated or specified anywhere, the expert noted.
As Rossiyskaya Gazeta reports with reference to Artem Zaitsev, a car picker from Krasnodar, there are no repair manuals for the new Chinese models. “People don’t know how to repair gearboxes and engines. This is no longer the case as it used to be with Volkswagen, BMW and other well-known brands. I opened the program and you immediately see what the part number is. Everything is clear and open. With the Chinese, everything is different: there is tension with electronic databases,” Zaitsev noted.
This information was confirmed by the technical director of the Fit Service car service network, Alexey Ruzanov. “This is a common problem in the aftermarket. There are no manuals and no spare parts catalogs for many new Chinese-made models. In addition, Asian manufacturers are very liberal when it comes to creating spare parts catalogs. Model changes are not reflected in the technical documentation in any way. All this seriously complicates the selection of parts. Often ordering parts seems like a search,” Ruzanov complained.
Another feature of the Chinese automotive industry is that physically different parts can be delivered to the assembly line. In fact, it turns out that one spare part may not fit another – and this is not indicated or specified anywhere, the expert noted.
Donald Salinas is an experienced automobile journalist and writer for Div Bracket. He brings his readers the latest news and developments from the world of automobiles, offering a unique and knowledgeable perspective on the latest trends and innovations in the automotive industry.