A problem has recently been discovered with Apple Watch Series 6 which left some smartwatches with a permanently blank screen. After the owners of these models began to complain, Apple said he would offer free repair of this troubled smart watch operating room.

According to the company, 9to5Macthis defect only happens to a very small number of units 40mm devices manufactured between April and September 2021.

In case your Watch episode 6 40mm has this problem and was made in this period, it is subject to free repair. You can find out if your model fits through the app lookgoing to option ‘My watch‘ > ‘General‘ > ‘On the‘ and go to the bottom of the page and copy ‘Serial number‘, after that you only need to register it on this site and Apple let you know if it can be repaired for free.

Credits: Apple Disclosure

For maintenance, the owner of a defective watch from the company can contact directly Apple Store or an authorized third party repair shop, details of which can be found on this page. You can also contact the company’s support team to send the device by mail for repair.

But the service also comes with some caveats, the first of which is that the user is outside their country or region where they bought the smartwatch and have to wait to get the model fixed, only where they bought it. Another point raised by the manufacturer is that if a device has a fault that could “impair service”, in that case additional charges apply for repairs additional.

OUR Apple also states that free repairs Watch episode 6 will be covered for two years after purchasing a smart watch at retail, which can be a problem for those who buy used watches.

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Source: The Verge, 9to5Mac, Apple.