Known for its top-notch specs, specs and impressive camera capabilities, the Samsung Galaxy S21 series has faced some issues since its launch in 2021. Users expressed their concerns about camera features, image quality and hardware issues related to Galaxy S21+ and Galaxy S21 Ultra models.
The Galaxy S21 Ultra was recently released with the May 2023 update that aims to bring improvements and improvements. However, a user reported a display issue after installing this update.
The user contacted the service center for help with the problem with the pink bar on the screen. To fix the problem the user was advised to replace the screen but the replacement cost was given as Rs. 31k ($376), a substantial amount. Additionally, several users in the comments section of the complaint post stated that around 80% of users experience similar viewing issues. This indicates a possible software or hardware issue with these devices.
This is not the first time such complaints are made. Previously, Galaxy S21 Ultra users were reporting green vertical bars after a software update. These recurring problems indicate a link between software updates and the appearance of pink or green bars on the screen.
Users of the S20 series have faced similar problems before. After numerous complaints, Samsung has offered a free screen replacement to affected users. It is possible that the company will once again prioritize complaints about the Galaxy S21 Ultra and offer a free screen replacement or a suitable solution to these screen problems.
Overall, reports of display problems on the Galaxy S21 Ultra following the May 2023 update highlight that Samsung needs to investigate and address these issues to ensure a satisfactory user experience.