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https://www.xataka.com/moviles/samsung-sigue-pasos-oppo-zte-motorola-comienza-a-blockar-celles-adquiridos-mercado-gris-mexico

  • October 16, 2023
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There are currently four manufacturers blocking mobile phones purchased from the gray market in Mexico. Samsung recently joined An action has been taken against Oppo, ZTE and Motorola

https://www.xataka.com/moviles/samsung-sigue-pasos-oppo-zte-motorola-comienza-a-blockar-celles-adquiridos-mercado-gris-mexico

There are currently four manufacturers blocking mobile phones purchased from the gray market in Mexico. Samsung recently joined An action has been taken against Oppo, ZTE and Motorola to prevent the operation of smartphones that are not approved to work according to national market regulations.

As our colleagues at Xataka México explained, the South Korean company began sending alerts to devices affected by the measure on September 13. “Your phone does not comply with regulations,” said part of the message ahead of an impending ban. That day has come.

Blockades started on October 11

After sending messages in the first stage, Samsung eventually started blocking the mobile phones in question. October 11but has retroactive effect. What does this mean? Although this measure started recently, it covers gray market devices activated since September 21, 2023.

The manufacturer did not provide details on the number of users affected by the blocks, but said it offered a 30% discount coupon to people who could no longer use their devices. It is available through Mexico’s official website or the Samsung Shop App.

Samsung S23 1

However, as we said, there are many mobile device manufacturers already taking action. against the gray market. All this is happening amid the sale of uncertified mobile phones in so-called gray markets, which are unofficial stores like Facebook Marketplace, among others.

These are devices that, according to the Federal Consumer Prosecutor’s Office, run the risk of not working optimally, promoting unfair competition, not being 100% compatible with Mexico’s mobile networks, not having technical service or warranty, and not having repair parts. It affects user security.

There is no regulation in Mexico that explicitly prohibits the gray market for mobile phones, but some companies legislative reform Termination of trading in terminals in this state. CANIETI points out that, for now, the manufacturers’ measures do not contradict existing legal provisions.

Images: Samsung

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Source: Xataka

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