Fedorov emphasized that Diya is the cornerstone of Ukraine’s digital transformation and today the platform offers a wide range of online services designed to facilitate and simplify various bureaucratic and administrative processes.

Also, Mykhailo Fedorov noted that the Ukrainians left. almost 1 million commentsprovides information, demonstrating its growing popularity and usefulness 24 Channels.

Diya’s developers emphasize the importance of both positive features because they are important for the further development of the platform. Each response contributes to the improvement of the Diya platform, making it more useful and understandable for users.

How to leave a comment?

There are various ways for users to share their thoughts on the platform.

• After receiving any service, they automatically receive a push notification with an offer to rate it. This can be done by choosing one of five statements to express your level of satisfaction and optionally adding a comment.
• Diya also allows users to leave feedback at their convenience. You can provide feedback at any time by opening a service or document’s menu and selecting “Rate a service or document”; This gives users the flexibility to express their opinions at any time.

Fedorov added: The mission of the platform is to create a more efficient and user-oriented digital infrastructure for the country.. The majority of users (82%) expressed their satisfaction and stated that Diya is on the right track to achieve this mission.

The Minister appealed to citizens to continue evaluating the services and sharing their valuable feedback in order to contribute to the continuous development of Diya and make it a more useful and understandable platform for all Ukrainians.