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HyperOS update causes Microsoft app to crash on Xiaomi 11 Lite NE 5G

  • March 14, 2024
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Last month, Xiaomi started rolling out the HyperOS update for the Xiaomi 11 Lite NE 5G smartphone. However, it appears that the update inadvertently caused widespread compatibility issues

HyperOS update causes Microsoft app to crash on Xiaomi 11 Lite NE 5G

Last month, Xiaomi started rolling out the HyperOS update for the Xiaomi 11 Lite NE 5G smartphone. However, it appears that the update inadvertently caused widespread compatibility issues with core Microsoft applications. Users Xiaomi 11 Lite NE 5G Frequent crashes in a number of Microsoft applications, including MS Teams, Outlook, Edge and Copilot, are being reported on public forums.


The issue first appeared on the MIUI Reddit forum; Here, a user reported that Microsoft apps on his phone started crashing right after installing the HyperOS update. Many other users also expressed similar complaints in the comments, suggesting that they were facing the same problem. The Reddit user also said that he tried resetting and reinstalling MS apps but that didn’t work.

We investigated the issue further and found a post on the Microsoft forum regarding the same issue. Although Xiaomi has not yet acknowledged the problem, a Reddit user stated that uninstalling the Intune Company Portal app temporarily fixed the problem in Microsoft applications.

However, this workaround has a significant drawback. It effectively isolates the work profile by restricting access to all work programs and emails. For those who don’t know, Intune Company Portal is a Microsoft application frequently used by organizations to manage devices and enforce security policies.

If at this time Xiaomi 11 Lite NE 5GWe recommend that you avoid installing the HyperOS update for now. It would be better to wait for an official response from Xiaomi on this issue. We hope Xiaomi will review the issue and release a fix as soon as possible.

Source: Port Altele

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