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Android device update has increased the number of accidental calls to UK police

  • June 23, 2023
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British police blamed it on a smartphone upgrade android ABOUT Record growth in the number of accidental calls to the emergency number 999. The National Council of Chiefs

Android device update has increased the number of accidental calls to UK police

British police blamed it on a smartphone upgrade android ABOUT Record growth in the number of accidental calls to the emergency number 999. The National Council of Chiefs of Police said the SOS emergency feature is overloading emergency call centers with calls.”quiet“.



06/21/2023 at 8:45
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This emergency function is activated by pressing the side button of the device again, which starts the countdown, which can be canceled by dragging the slider on the screen. However, many users accidentally make emergency calls while their devices are in their purse or pocket.

“At the national level, all emergency services received a record 999 calls,” the National Council of Police Chiefs said. “There are several reasons for this, but one that we think is having a significant impact is the update for Android smartphones.“.

Metropolitan Police Chief Superintendent Dan Ivey said people should turn off the emergency feature, citing an “unprecedented” number of calls to the emergency line in June as a result of accidental activation.



Most smartphone owners in the UK use Android devices and Samsung, Huawei and Google Pixel are some of the brands using this mobile operating system.

Google promises improvements

Google, which began rolling out an emergency SOS update with the release of Android 12 in 2021, said it is working closely with these smartphone makers to address the issue.

To help these manufacturers avoid unintentional emergency calls on their devices, Android provides additional guidance and resources.“, a Google spokesperson said.We expect device manufacturers to release updates to their users soon that will address this issue. Users who continue to encounter this issue should disable the emergency SOS call in the coming days.“.



The feature can be disabled in the Security & Emergency section of Android settings. Android researcher Mishaal Rahman noted on Twitter that other law enforcement agencies around the world are also affected by the problem, including law enforcement agencies in Canada and Europe.

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