Amazon introduces artificial intelligence feature that condenses thousands of customer reviews into one paragraph
August 14, 2023
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As the artificial intelligence craze continues around the world, interesting moves are coming from companies in this field. The interesting shopping feature that Amazon has started to offer
As the artificial intelligence craze continues around the world, interesting moves are coming from companies in this field. The interesting shopping feature that Amazon has started to offer its users from today is one of them.
For now will only be available to users in the US This feature allows productive artificial intelligence to understand whether the products are good or not. So how does he do this? With comments from users.
AI summarizes thousands of customer reviews in one paragraph
The new feature the company is introducing today is AI-generated summaries. These summaries are for products on Amazon. thousands or hundreds of user comments in one paragraph it transforms. In this paragraph, it shows what users like and don’t like.
The AI-powered summaries, which have been tested for several months, were presented to a number of users in the US via Amazon’s mobile app. For now, a small number of TVs, headphones, tablets, etc. on selected products It’s unclear when the feature will be widely released.
The screenshots show that the summaries are arranged in an easy-to-read manner. In general, however, products positive aspects It is not overlooked that there are few negative aspects and left to the end. However, this could also be due to the fact that summaries are generally about highly rated products for now. When it comes to lower rated products, it is easier to understand whether the system will actually be useful.
On the other hand, only Amazon of confirmed purchases He indicates that the comments received will be included in the summaries. The reason for this is to prevent false comments.
It is possible to say that summarizing customer comments with artificial intelligence can make users’ work easier. However, since the main purpose of companies is to sell products, it is a big question mark how reliable such summaries will be.
Alice Smith is a seasoned journalist and writer for Div Bracket. She has a keen sense of what’s important and is always on top of the latest trends. Alice provides in-depth coverage of the most talked-about news stories, delivering insightful and thought-provoking articles that keep her readers informed and engaged.