The American Customer Satisfaction Index (ACSI) has released a press release about Americans’ satisfaction with certain brands and devices. In this document, we are most concerned with smartphones.

And here the leader was the Samsung Galaxy S20 Ultra. This can be said to be unexpected, because in the US Samsung still loses twice as much as Apple, but in fact, in a similar list a year ago Samsung was also the leader, and two years ago the company’s smartphones took the top three positions. .

The Leader was the flagship of 2020, which at the time of its release was scolded for various shortcomings and features. In second place is the LG Aristo 3, which is unexpectedly unknown outside the US. Moreover, this is a budget smartphone of 2019 in SoC Snapdragon 425! It’s unclear how he got onto the leaderboards. Closes the first three iPhone 11 Pro Max.

Also on the leaderboards are the HTC U12 +, Pixel 4 and iPhone XR. In general, the list turned out to be as diverse as possible. If we talk about brands, here Samsung and Apple share the first place of the ranking with 80 points each. Also in the top five are Google, Motorola and LG. Source