Cloud-based storage service from US-based tech giant Google Google Drive, is on the agenda with an important topic. Some users using the desktop version of the service may experience issues with the files they upload to the platform. cannot reach they started. Google was aware of the situation and started an investigation into this issue.

According to the information obtained, file loss from Google Drive is not a new problem. According to user reports May 2023 The uploaded data suddenly disappeared. However, both users and Google have now noticed this problem. Moreover, the methods offered by Google officials to recover lost files did not work. Share on Google forums hundreds of peoplethey declare that they are experiencing the same problem.

According to Google, there is a synchronization problem

According to Google’s statement, the flaw that caused the destruction of user documents is in the desktop application versions coded 84.0.0.0 and 84.0.4.0. synchronization error. However, it is not yet known how to resolve this issue and recover user data. If you have lost some of your data on Google Drive, other than waiting You have no solution.

In the meantime; Google explained what users who have lost data are not allowed to do. According to Google, the link will be disabled in the desktop application until the issue is resolved. not for cutting It is needed. Playing with folders in Google Drive is also not a very logical move at the moment. In addition to all this, users can also access the following folders on their computers: do not intervene It is needed. However, if you copy the folders whose locations we have shared below, the remaining data will be deleted until the issue is resolved. can occur.

• For windows: “Username”\AppData\Local\Google\DriveFS
• For macOS: ~/Library/Application Support/Google/DriveFS