In fact, on the morning of December 12, people began to realize that they could not call someone or use the internet if their mobile phone carrier was Kyivstar. The company apologized for the temporary inconvenience experienced.

Why did Kyivstar stop working?

As the press service of the mobile operator noted on social networks, experts are working to eliminate the problem. Therefore, Internet connectivity and telephone calling should be restored soon.

A technical malfunction has occurred. A portion of the subscriber base may not be able to access communications and Internet access services. The company’s specialists are working to eliminate the problem. We apologize to our subscribers for the temporary difficulties experienced and thank you for your understanding.
– says the message.

What to do if the connection is lost

• Turn off automatic network selection. This can be done in the settings of your mobile device. It doesn’t matter if you have an iPhone or Android phone.
• Manually select the network you want to use for internet connection and phone calls.
• If you cannot connect to the network, try choosing another operator. You can also restart your phone.
• You can check the connection by making a phone call or sending a message.

What to do in case of loss of mobile communication / 24 Kanalu Picture