japanese unit sony announced the termination of after-sales service and acceptance of repair of the game console PlayStation4 (CUH-7100) and the PlayStation VR virtual reality headset (CUH-ZVR1), available in late 2016. The main reason was cited as the lack of sufficient parts in the warehouses to repair these devices.

Those who ordered the repair of these devices before December 20 will be able to send them to the company’s service department until January 5, 2024.

It’s unclear at this time whether Sony Japan’s announcement extends to service centers outside of Japan. Although it is likely that the shortage of repair parts for PlayStation 4 and PlayStation VR is affecting Sony branches in every region of the world. Notably, Sony Germany was unable to provide specific information about the German market in response to a request from GamePro.de. Therefore, the source can only assume that the termination of repair services sooner or later will also affect the European market.

Obviously, the possibility of repairing Sony devices will still remain, since third-party suppliers of spare parts are also available on the market. But the search for the right part will take more time, repairs will be more expensive and there will be no official warranty.

This is not the first time the company has had to stop after-sales services due to lack of spare parts. For example, in 2021, Nintendo announced that it would no longer accept repairs for Nintendo 3DS and 3DS XL game consoles.