It was a time when configuring a television was all it took to tune channels, adjust contrast and brightness, and little else. More options for a device mean more possibilities and more customization, but also more ways to get lost. If you’re also a low tech person, you’re just making it worse for me. This isn’t the first or last time I’ve had to answer questions and fix things on my family’s phones. Smart TV has become a potentially problematic device in television.
Yes, you configure the internet, install the apps you will use, and if they have a Smart TV with Android TV/Google TV, putting a minimalist launcher on them is also a good option. But even if you leave everything ready to use, something always happens: getting in where it doesn’t belong, activating the wrong option, disabling something else. So I made a decision: Install an app to remotely control your Smart TVThis is very important for someone like me who lives hundreds of kilometers away from his family’s home.
How to fix problems on smart TV remotely: with AnyDesk
It’s called AnyDesk, it’s free, available on the Google Play Store, and it’s multi-device so can be installed (and used) on mobile phones, tablets, computers and of course Smart TVs How is the situation? Especially on televisions with Android TV or Google TV. However, for this process you will need to install it on your mobile phone (it can be an Android or an iPhone, like the one I use) and on the TV, along with the AnyDesk Ad1 plugin, which is also available in the Google Play Store.
Opening the app is a bit overwhelming due to the number of notifications Although it makes sense, this immediately comes to your mind: After all, giving someone else permission to control your TV is worth thinking twice about. But in reality, no one can enter the device, only someone with a specific numerical code.
Because that’s actually the first thing to do: when the TV screen shows an address (a series of numbers), you will need to type it into your mobile phone to connect both devices. Once connected, in the permissions section, some of them will appear with a padlock because they are blocked, and some of them, in particular, concern us for remote control.
To do this you will need to go to the settings menu on the left and there ‘Security‘ > ‘interactive access‘and there sign’Always allow connection requests‘. The idea is to have full access to deal with any possible problems.
Once full access is gained with this ID code and the corresponding permissions, another notification and a countdown for the successful execution of the connection will appear.
After this, The number of options it offers is remarkable.: You can operate the TV as if your mobile phone was a mouse, its settings can be accessed without any problems, and tasks such as recording the screen or taking a screenshot can be performed. But the important thing is that any part of its configuration is open to change, as if you had a remote control in your hand (although the sensitivity is not always the best).
That’s it: If any problems are detected, they notify me and keep an eye out for quick and easy action, like deleting problematic apps or updating others. If at a certain moment we want that mobile phone to stop controlling the television, this will be enough. Log out.
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