The law amending the law on the regulation of e-commerce, which will reform the e-commerce sector in Turkey, was accepted in July in the Turkish Grand National Assembly. Many articles of law on January 1, 2023 As it was about to go into effect, important news about an e-commerce giant was on the agenda today.
Trendyol, Turkey’s first decacorn, according to Webrazzi news, because of the law Trendyol Wallet is discontinuing its service had explained. However, Trendyol has issued a statement on the subject. The company shared that the allegations do not reflect the truth:
Trendyol Wallet service will not shut down:

“As Trendyol, the information that we have discontinued the Trendyol Wallet service does not reflect the truth. Due to e-commerce law, our Trendyol Wallet application is agreements are made. In this context, some functions related to Wallet have been suspended. Our customers who have a balance in Trendyol Wallet can make their payments via Wallet. Likewise, our customers can top up their wallets with gift cards they have previously received.
If there is not enough funds in their wallets to match the basket amount, customers can complete their purchases by loading the remaining balance into their wallets using a card. Currently, Wallet is not shown as a payment option for users who do not have a balance in their Wallet.”
What happened?
Webrazzi received a statement from Trendyol customer service that the Wallet service would be shutting down:
“Law No. 6563 on the Regulation of Electronic Commerce, amended by Law No. 7416” imposed several restrictions on our marketing/discount budgets and certain additional services we wanted to offer. In this context, according to the law Since it is not possible for us to continue Trendyol Wallet services,We are sorry to inform you that we are closing. So you can only continue shopping on our platform with your debit card and credit card.”
Trendyol has already started making changes to its service:
According to Webrazzi’s information, the platform has recently made some changes to its Wallet service. It started accepting credit cards only for purchases at Trendyol Market. The wallet option has been removed from Groceries.
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