After the controversy, which some publicized Restaurants in Colombiain which they argued that RapThe address platform will not charge a usage fee until then Directorate of National Taxation and Customs (DIAN)A statement was issued in response, denying these claims and ensuring that they respected local regulations.

“Rappi respects local regulations and organizes its services in accordance with applicable tax regulations (…) The entity does not sell or buy products and/or services that customers/users acquire as end users, Rap platform. From this point of view, Rappi provides technological services to the users of its ecosystem”, – it is mentioned in their statement.

According to the company, the application operates and manages a contact portal called “Rappi Platform”, where all commercial allies, including restaurants, supermarkets, pharmacies, among others, to offer their various products or services within the application that are purchased. by platform users.

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They argue that accordingly Tax provision, Rap He/she is not an active subject of national consumption tax, in addition, they confirm that they do not carry out commercial activities that fall within the scope of the mentioned tax-generating events.

The app denies the allegations.

collected in connection with this complaint Colombian Association of the Gastronomic Industry (Acodres) who directly sent the situation Directorate of National Taxation and CustomsAlso known as DianThe statement denied the allegations.

“We reject the claim codersGiven that we have not engaged in any evasion as reported by the said association, as we insist that we are not an active subject of national consumption tax,” they said.

Well, the Colombian Association of the Gastronomic Industry has assured that the 30,000 peso plate sold by Rappi restaurants will lose $560. “Rappi claims that gastronomic establishments will be charged irregularly in the amount of 1,840 US dollars, when the platform will have to collect and report 2,400 pesos to the Impoconsumo,” Acodes said in a statement to Bloomberg Línea.

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In the statements, they promise to pay close attention to any details that may arise as a result of a complaint filed with DIAN, indicating that they will respond within the statutory time limits.

“At Rappi, we foster a culture of compliance and have a team of experts exclusively dedicated to ensuring that each process, procedure and transaction is carried out in compliance with all legal and regulatory obligations, including tax law,” they noted.

Delivery, a new option for restaurants

Caused after the pandemic COVID 19Restaurants had to use such services as Deliveryto continue providing their services to people who were unable to attend restaurants due to the quarantine caused by the virus.

However, some report that the percentage of commission for selling their products is too high, 15 percent, which is why the vast majority of restaurants in Colombia have decided to go to other delivery apps or their own service.

However, there are other problems that characterize the application, as the companies claim that the treatment in working conditions “rappitenderos“They are opposed to decent labor treatment, which is why the national government is already considering regulation.

so, Ministry of Information and Communication Technologies It would be to work in a regulatory framework to regulate the practices of these platforms when it comes to working conditions and leave the qualification of “employees” to those who work in these applications.