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Slowly but surely: why “Gosuslugi” does not speed up the registration of a car with the traffic police

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A few years ago, the functionality of the Gosuslugi service was expanded and motorists were given the opportunity to register for an appointment with the traffic police through this portal. It was believed that such a useful innovation would make life easier for motorized citizens and save them many hours of queues, but hopes did not come true. And why, on a “live” example, the portal “AvtoVzglyad” explains.

It is hard to argue that the Gosuslugi portal significantly saves the Russians time and nerves. It allows you to quickly change your passport, register real estate, get some document, make an appointment with a doctor. Car owners also get quite a wide functionality: register a vehicle, sign an electronic sales contract, pay fines, obtain “rights”.

In theory – great, but in reality – pure profanity. That is, if we talk about the most demanded “driver service” – car registration. The wide capabilities of the service allowed to really reduce the time spent by the car owner at the traffic police. But the traffic police didn’t want to “harass”, and in general nothing has changed: there were still many hours of queues waiting. But let’s discuss everything in order.

The hero of our story bought a brand new car. To get to the traffic police for registration of his “swallow”, he decided to use the “State Services” – he chose on the portal the MREO closest to the workplace, a suitable date and time of visit. Five minutes and you’re done. Plus, there were a lot of free slots – come the next day anyway. This is understandable, however: cars have risen sharply in price, nobody buys or registers anything.

“Because I signed up so easily, I’ll probably get STS soon,” thought our hero. In addition, he did not go “from the street”, but from the “Gosuslug”, which, it seems, entails a privileged service. But there wasn’t! Yes, he got to the first counter almost on time, where pre-prepared documents are submitted (just 6 minutes later than he should have). But not because of pre-registration on one portal, but because of the fact that there were few visitors.

And on this very first window, the conditional privilege ended. Vehicle inspection – in the order of the general queue. By the way, in the metropolitan traffic police station on the Khoroshevsky highway, the site is located ten minutes from the MREO itself, which is extremely inconvenient. You need to spend time not only driving back and forth, but also looking for parking spaces – no one is allowed to enter the territory of the department, and a small parking lot in the back can accommodate no more than 15 cars.

It took our hero 50 minutes for the first submission of documents, inspection of the car, the way to the site and back, as well as the search for a parking space. He returned to the MREO and, to hand over the inspection to the employees, stood in a new row, which moved as “fast” as the stream of cars on the Russian-Georgian border. And all because of the fact that a problem visitor “hanged” at the window.

It took the indifferent traffic cops a whopping 40 minutes to figure out how to open an additional “reception”. And without this strong-willed decision, our hero would probably have spent several more hours with the traffic police. So I handed over the documents, got up last – this time for the STS and the “cans”. Fortunately, the process went much faster here and after 15 minutes the car owner left the MREO. In total – almost 2 hours. And this despite the fact that again there were few people.

So what is the meaning of “Gosuslug” then? If you check in in the first window, you will still get into all the live queues and spend an unimaginable amount of time. Although it would make more sense to direct cautious motorists who were concerned about the matter beforehand in a different, separate way – but no. Just as the traffic cops didn’t care about the civilians, the sheriff’s Indians still don’t care about the trouble.

Photo: AvtoVzglyad

It is hard to argue that the Gosuslugi portal significantly saves the Russians time and nerves. It allows you to quickly change your passport, register real estate, get some document, make an appointment with a doctor. Car owners also get quite a wide functionality: register a vehicle, sign an electronic sales contract, pay fines, obtain “rights”.

In theory – great, but in reality – pure profanity. That is, if we talk about the most demanded “driver service” – car registration. The wide capabilities of the service allowed to really reduce the time spent by the car owner at the traffic police. But the traffic police didn’t want to “harass”, and in general nothing has changed: there were still many hours of queues waiting. But let’s discuss everything in order.

The hero of our story bought a brand new car. To get to the traffic police for registration of his “swallow”, he decided to use the “State Services” – he chose on the portal the MREO closest to the workplace, a suitable date and time of visit. Five minutes and you’re done. Plus, there were a lot of free slots – come the next day anyway. This is understandable, however: cars have risen sharply in price, nobody buys or registers anything.

“Because I signed up so easily, I’ll probably get STS soon,” thought our hero. In addition, he did not go “from the street”, but from the “Gosuslug”, which, it seems, entails a privileged service. But there wasn’t! Yes, he got to the first counter almost on time, where pre-prepared documents are submitted (just 6 minutes later than he should have). But not because of pre-registration on one portal, but because of the fact that there were few visitors.

And on this very first window, the conditional privilege ended. Vehicle inspection – in the order of the general queue. By the way, in the traffic police station of the capital on the Khoroshevsky highway, the site is located ten minutes from the MREO itself, which is extremely inconvenient. You need to spend time not only driving back and forth, but also looking for parking spaces – no one is allowed to enter the territory of the department, and a small parking lot in the back can accommodate no more than 15 cars.

It took our hero 50 minutes for the first submission of documents, inspection of the car, the way to the site and back, as well as the search for a parking space. He returned to the MREO and, to hand over the inspection to the employees, stood in a new row, which moved as “fast” as the stream of cars on the Russian-Georgian border. And all because of the fact that a problem visitor “hanged” at the window.

It took the indifferent traffic cops a whopping 40 minutes to figure out how to open an additional “reception”. And without this strong-willed decision, our hero would probably have spent several more hours with the traffic police. So I handed over the documents, got up last – this time for the STS and the “cans”. Fortunately, the process went much faster here and after 15 minutes the car owner left the MREO. In total – almost 2 hours. And this despite the fact that again there were few people.

So what is the meaning of “Gosuslug” then? If you check in in the first window, you will still get into all the live queues and spend an unimaginable amount of time. Although it would make more sense to direct cautious motorists who were concerned about the matter beforehand in a different, separate way – but no. Just as the traffic cops didn’t care about the civilians, the sheriff’s Indians still don’t care about the trouble.

Source: Avto Vzglyad

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