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How car dealers cheat car owners by bypassing warranty car repairs

  • February 8, 2023
  • 0

During the online conference of the AvtoVzglyad portal, experts mentioned the tricks used by the “officials” not to repair Russians’ cars as part of their warranty obligations. “To

How car dealers cheat car owners by bypassing warranty car repairs

During the online conference of the AvtoVzglyad portal, experts mentioned the tricks used by the “officials” not to repair Russians’ cars as part of their warranty obligations.

“To avoid legal liability for breach of warranty obligations, car dealerships use a whole range of tricks,” said auto expert Sergey Burgazliev live.

In particular, when registering a car owner’s warranty claim with a dealer, his car “for work” (according to the documents) can be taken not by the company selling the vehicle, but by a “left” company. Which then generally “bribes go smoothly”: you can not even make a claim for non-compliance with the warranty.

As for the official claim, which must be served before going to court with a company that does not carry out warranty repairs on the machine, problems can also arise with it. Very often in the dealer’s office, it is not his employee who is trying to take it from the car owner, but a person who officially has nothing to do with the company. In this case, from the point of view of the law, the claim is considered not served and the subsequent appeal to the court becomes impossible.

– When preparing all paperwork and contracts related to warranty repairs being performed by a car dealer, carefully check all details, conditions and other “fine print”. Otherwise, there is a good chance that you will be left with a broken car,” says Sergey Pigolkin, founder of the online auction CarClick.ru.

“To avoid legal liability for breach of warranty obligations, car dealerships use a whole range of tricks,” said auto expert Sergey Burgazliev live.

In particular, when registering a car owner’s warranty claim with a dealer, his car “for work” (according to the documents) can be taken not by the company selling the vehicle, but by a “left” company. Which then generally “bribes go smoothly”: you can not even make a claim for non-compliance with the warranty.

As for the official claim, which must be filed before going to court with a company that does not carry out warranty repairs on the machine, problems can also arise with it. Very often in the dealer’s office, it is not his employee who is trying to take it from the car owner, but a person who officially has nothing to do with the company. In this case, from the point of view of the law, the claim is considered not served and the subsequent appeal to the court becomes impossible.

– When preparing all paperwork and contracts related to warranty repairs being performed by a car dealer, carefully check all details, conditions and other “fine print”. Otherwise, there is a good chance that you will be left with a broken car,” says Sergey Pigolkin, founder of the online auction CarClick.ru.

Source: Avto Vzglyad

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