German-based car giant Volkswagen invented a strange event in the US. Brand’s remote monitoring and control system Autonetciting a child who is abducted but not paid could not be used. The stunning event provoked the reaction of Volkswagen owners.

Volkswagen Car-Net offers several benefits to car owners. In this context; can control the vehicle remotely, you can track your location. However, regular payments to Volkswagen are required to take advantage of these features. In the incident that sparked Volkswagen’s response, a person whose vehicle was hijacked in the US was banned from Car-Net services for not paying. robbed of. Volkswagen’s statement on this subject was not delayed.

How did it happen?

In the incident in Illinois, USA, a 34-year-old woman came to her home with her two children and parked her car. The woman, who tried to leave one of the children at home and take her second child with her, encountered an unexpected event. Get out of another vehicle grabhad attempted to steal the woman’s 2021 Volkswagen vehicle. The thief, who managed to get into the vehicle after hitting the woman, with small child of 2 years old started running away. The woman, who was run over by the thief and was seriously injured, nevertheless managed to make an emergency call and notify the authorities.

This is exactly where the Volkswagen Car-Net scandal happened!

When the law enforcement officers who arrived on the scene learned that the vehicle was Volkswagen, they called Volkswagen to track the location via Car-Net. But an unexpected answer came. Volkswagen Car-Net officials announced that the subscription system, which allows tracking of the vehicle’s location, is required. $150 unpaidThey said that’s why they couldn’t help. In addition, location tracking through the system would not be possible without payment. Desperate cops, $150 after the payment They had the chance to learn the position of Volkswagen from 2021.

However, the payment was made in vain. A parking attendant reported that a small child had been dropped and left in a suspicious Volkswagen!

According to the statement from law enforcement officials, the message that came to the center was more effective than Volkswagen officials. After law enforcement officers found the child, information came from Volkswagen and the location of the vehicle was reported. Police, who tracked the location of the 2021 Volkswagen model for a while, found the vehicle in a different parking lot. to leave they found it. The hunt for the usurpers is still on.

Volkswagen announced that what happened was a serious omission!

After the Illinois incident sparked public backlash, Volkswagen issued a statement. Company for Car-Net service with external providers that they work and that the fault in this case lies with the respective third-party provider. According to Volkswagen, the Car-Net infrastructure is had a special procedure for emergencies and had the potential to provide information even if no payment had been made. While acknowledging that similar incidents have occurred in the past and that the emergency procedure was activated, but this time there was a serious violation due to an employee error, Volkswagen announced that the internal investigation is continuing.