American fast food chain Wendy’s wants to train AI to take orders from a car. The company wants to implement Wendy’s FreshAI soon and will begin initial trials in June at one of its stores in Columbus, Ohio. Chatbot, in theory, will the ability to accept verbal orders made by customers in a car servicereducing queues and long waiting times.

Fast Food Network has partnered with Google to train Wendy’s FreshAI AI. ABOUT a custom chatbot will be trained to understand Wendy’s expressions about food. Typically, US users refer to the network’s milkshake as “Frosty”, requiring the AI ​​to understand the language being used. In addition, the AI ​​will be able to understand JBC expressions such as “junior bacon cheeseburger” and other expressions typical of Wendy’s.

Chatbot will take travel orders

Those using the car will place their order with Wendy’s FreshAI, who will take the customer’s order. Once the order is understood, the information will be displayed on the screen for the chefs. A the responsibility for the delivery of the order lies with the employees, as is usually the case. That is, the chatbot will only accept end-to-end orders, speeding up part of the service.

Some of the concerns raised by Google Cloud CEO Thomas Kurian are the chatbot’s ability to ignore too much noise in a conversation, like kids talking, in addition to users changing their minds halfway through. “You might think that driving a car and talking on the road is an easy task for AI, but in fact it is one of the most difficult tasks.“Kurian commented.

It will be interesting to see if Wendy’s FreshAI can accurately fulfill customer orders. Initial testing begins in June at a selected Columbus store. During the testing phase, the chatbot will be monitored by an employee of the Fast Food network.ensuring its effectiveness. We can imagine that AI will face unusual challenges, and many users ordering from a car service were worried about communicating with a robot, but the fast food chain is delighted with this news. “The restaurant team will continue to monitor the driveway to ensure a fast and seamless ordering process for customers who interact with Wendy’s FreshAI,” commented Kevin Vasconi, CIO for the network.

Paypal no longer accepts payments and transactions through Pix
The company has already removed all publications related to payments through Pix from its official website.

Source: Edge

…..