In our country, there are many toll bridges and highways that serve under the General Directorate of Highways. The fee to be paid for passing this is collected at the toll booths at the beginning of the road. In order not to have to wait long, the Automatic Pass System was created in 2012 and in 2022 this system was given its name. It has been updated as HGS with the familiar Fast Pass System abbreviation.

The HGS system works as follows; The PTT branches will give you a special sticker on your vehicle’s registration number, you can load the balance into this account and affix it to your car. Pass HGS toll booths without waiting This label is read and the toll is deducted from your account. If you do not have money in your account, it is defined as illegal transfer and you are in debt. To see if you have experienced such a situation, let’s take a closer look at how you can do an HGS debt investigation.

How to do an HGS debt investigation? Here are all the methods you can apply:

• Method #1: HGS debt investigation via HGS mobile application
• Method #2: Debt investigation HGS via website PTT
• Method #3: HGS debt investigation via e-Government website
• Method #4: HGS debt investigation on the website of the General Directorate of Roads

Method #1: HGS debt investigation via HGS mobile application:

• Step 1: Download the HGS mobile application to your mobile device with iOS or Android operating system.
• Step 2: You can create an account or continue without creating an account.
• Step 3: Open the Violated transitions page.
• Step 4: Search by entering your license plate number.
• Step #5: If there are any, your HGS debts will appear here.
• Step #6: The operation is okay.

You can use it by downloading it to your mobile device with iOS or Android operating system from Google Play Store or App Store. Via the HGS mobile app For the HGS debt investigation process, simply follow the steps above. The titles of the steps may differ depending on the device and version you are using.

Method #2: HGS debt investigation via the PTT website:

• Step 1: Open the PTT HGS Customer Service page via the link here.
• Step 2: Click the Inquiry Violation button in the top right corner.
• Step 3: Search by entering your license plate number.
• Step 4: If there are any, your HGS debts will appear here.
• Step #5: The operation is okay.

Simply follow the steps above for an HGS debt inquiry on the PTT HGS customer service page. HGS balance loading process, especially on the current page You can easily perform many different operations and learn everything you want to know about HGS.

Method #3: HGS debt investigation via the e-Government website:

• Step 1: Open the e-government website via the link here.
• Step 2: Log in to your e-Government account details.
• Step 3: Type HGS query in the search bar and search.
• Step 4: Click Quick Transit System (HGS) Account Information Query option from the results.
• Step #5: The PTT General Directorate Rapid Transit System (HGS) Account Information Request page opens.
• Step #6: If there are any, your HGS debts will appear here.
• Step #7: The operation is okay.

All you need to do is follow the steps above for the HGS debt investigation process on the e-Government website. use this method registered in your name only You can see the vehicle’s HGS and similar information. You can use other methods to investigate different vehicle records.

Method #4: HGS debt investigation via the website of the General Directorate of Highways:

• Step 1: Access the Transit Violation Inquiry page of the Department of Transport and Infrastructure’s Directorate General of Highways at the link here.
• Step 2: Enter your license plate.
• Step 3: Enter the security code and call.
• Step 4: If there are any, your HGS debts will appear here.
• Step #5: The operation is okay.

Via the Transit Violation Inquiry page of the Ministry of Transport and Infrastructure, General Directorate of Highways Simply follow the steps above for the HGS debt investigation process. Since the search results page is a bit detailed, it’s helpful to take the time to look through them one by one.

Things to think about about HGS debt screening:

You can pass in your vehicle at an HGS interpreting house with or without money on the HGS tag registered on your license plate. If you have no money in your HGS account this transition is referred to as a smuggled transition or a transit violation. If you put said fee into your account within 15 days, it will not appear as a debt, but if you don’t, it will appear as an HGS debt.

If you believe you have committed such a transit violation, but you are not facing an HGS debt in any system, it may not appear yet because If you load balance within 15 days guilt does not appear. It’s useful to question these systems from time to time, just in case.

How to load HGS balance?

Since the pages on which you take an HGS debt inquiry are actually HGS balance loading pages, there is no need to explain step by step. Via PTT, HGS mobile application or e-Government You can top up your balance with your HGS number by visiting the HGS pages. It is also possible to charge HGS balance via PTTmatiks.

So, how can you make HGS debt payments?

You can pay your HGS debts to the Ministry of Transport, Public Works and Water Management, Roads Directorate General. This can be done via the digital or physical branches of the contracted banks. Some highways and bridges also offer debt payment options on their websites. In order not to process such transactions, it is recommended that you keep your HGS balance up to date or top up the balance within 15 days of switching.

Due to the illegal wire transfer that occurs when there is no balance on your HGS label. By answering the question how to do an HGS debt investigation We’ve talked about the details you need to know about the HGS system. For various questions, please contact PTT HGS Customer Service.