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Why it is impossible to repair a car imported via parallel import under warranty

  • February 9, 2023
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Virtually any car currently imported into Russia under various parallel import schemes will have problems with warranty service. This opinion is shared by experts who participated in the

Virtually any car currently imported into Russia under various parallel import schemes will have problems with warranty service. This opinion is shared by experts who participated in the online conference of the AvtoVzglyad portal.

– Now all imported cars, except those imported directly through the official representatives of Chinese car companies, have no brand warranty. What Russian car dealers who work with vehicles imported via parallel import can tell you about this, says Sergey Pigolkin, founder of the online auction CarClick.ru.

The fact is that before being shipped to Russia, such vehicles are bought in the markets of other countries. Accordingly, the car manufacturer’s brand warranty for such a vehicle can only be used in the country where someone bought them in the salon of a local authorized dealer. In other words, for warranty repairs of a “Korean” imported from, for example, Kazakhstan, the Russian owner will have to take the car to a Kazakh brand dealer. “World Warranty Coverage” may have been provided only to Russian car owners by Mercedes-Benz prior to the start of the CBO. With the departure of the German brand from our country, you can forget about this service.

– Under the current circumstances, a Russian car owner can only demand warranty repairs from a car dealer from whom he bought a car imported through parallel import. And then, provided that the sales contract mentions any warranty obligations of the dealer. If such a clause (or the associated additional agreement) does not exist by nature, you should not rely on any warranty repair. As, by the way, in the case of buying a new car imported into Russia by a private individual, – explained car expert Sergey Burgazliev.

– Now all imported cars, except those imported directly through the official representatives of Chinese car companies, have no brand warranty. What Russian car dealers who work with vehicles imported via parallel import can tell you about this, says Sergey Pigolkin, founder of the online auction CarClick.ru.

The fact is that before shipping to Russia, such vehicles are purchased in the markets of other countries. Accordingly, the car manufacturer’s brand warranty for such a vehicle can only be used in the country where someone bought them in the salon of a local authorized dealer. In other words, for warranty repairs of a “Korean” imported from, for example, Kazakhstan, the Russian owner will have to take the car to a Kazakh brand dealer. “World Warranty Coverage” may have been provided only to Russian car owners by Mercedes-Benz before the start of the CBO. With the departure of the German brand from our country, you can forget about this service.

– Under the current circumstances, a Russian car owner can only demand warranty repairs from a car dealer from whom he bought a car imported through parallel import. And then, provided that the sales contract mentions any warranty obligations of the dealer. If such a clause (or the associated additional agreement) does not exist by nature, you should not rely on any warranty repair. As, by the way, in the case of buying a new car imported into Russia by a private individual, – explained car expert Sergey Burgazliev.

Source: Avto Vzglyad

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