Foreign car manufacturers that have both de jure and de facto exited the domestic car market have not canceled their warranty agreements with their Russian dealers. So, formally speaking, domestic car dealers remain the official representatives of the runaway foreign car concerns. With all the legal consequences that entails.

– We now carry out warranty repairs on Renault cars at our own expense. The manufacturer does not reimburse us for these costs at all. AvtoVAZ, the successor of the French, helps with the supply of spare parts for the repair of their cars. However, he does not have all the nomenclature. This greatly extended the repair time. Sometimes you have to wait 2-3 months for the arrival of the desired part from abroad, – said Alexei Podshchekoldin.

Meanwhile, Russian consumer protection law, in the event that a car dealer did not have time to make repairs under a 45-day warranty, allows a motorist to legally demand that the company deliver a new car or pay damages in the amount of costs . According to Mr. Podshchekoldin, this part of Russian law should be brought into line with the real state of affairs. Since the Russian “officials” of the departed foreign car brands are physically unable to replace the customer with a defective foreign car for exactly the same, only a new one.

Foreign car manufacturers that have both de jure and de facto exited the domestic car market have not canceled their warranty agreements with their Russian dealers. So, formally speaking, domestic car dealers remain the official representatives of the runaway foreign car concerns. With all the legal consequences that entails.

– We now carry out warranty repairs on Renault cars at our own expense. The manufacturer does not reimburse us for these costs at all. AvtoVAZ, the successor of the French, helps with the supply of spare parts for the repair of their cars. However, he does not have all the nomenclature. This greatly extended the repair time. Sometimes you have to wait 2-3 months for the arrival of the desired part from abroad, – said Alexei Podshchekoldin.

Meanwhile, Russian consumer protection law, in the event that a car dealer did not have time to make repairs under a 45-day warranty, allows a motorist to legally demand that the company deliver a new car or pay damages in the amount of costs . According to Mr. Podshchekoldin, this part of Russian law should be brought into line with the real state of affairs. Since the Russian “officials” of the departed foreign car brands are physically unable to replace the customer with a defective foreign car for exactly the same, only a new one.