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Why it is impossible to repair a car with high quality, according to OSAGO

An online conference of the AvtoVzglyad portal on the topic “OSAGO today: all about a motor vehicle citizen in a crisis” with the participation of the President of the Russian Union of Auto Insurers (RSA) Evgeny Ufimtsev and auto expert Alexei Shichavin highlighted the sore spots of the compulsory car insurance system in Russia. Including – the problem of poor repair of cars involved in an accident.

– In terms of in-kind compensation under OSAGO (that is, when a car is repaired by an insurance company), the rules for examining quality are not fully established at this time. There is no exact assessment methodology that would give the car owner a clear understanding of how well their car has been repaired,” said auto expert Alexei Shichavin.

According to him, in the case of a bad repair, it is not clear how, for example, the damage caused by the activities of a car service scammer should be assessed: according to a single PCA methodology or according to a methodology for forensic investigation. experts? Such uncertainty creates additional difficulties for the car owner, preventing him from restoring the car normally. This issue is recognized in the RSA. Although they note that it is quite difficult to solve it.

— Developing an objective methodology for assessing quality is not that easy. It is extremely difficult to create uniform criteria, if only because different car manufacturers have different requirements for the parameters that determine this quality. For example, for one brand, some kind of gap should be equal to 0.2 mm, and for another brand, the exact same “gap” could be 0.3 mm wide. It is impossible to include universal requirements for the whole variety of car makes and models in the RSA methodology,” explains Yevgeny Ufimtsev, head of the RSA.

As long as such an assessment method is lacking, a high-quality repair under OSAGO in the context of compensation in kind is virtually impossible. It remains only to hope that it will work out, and until then you should be as careful as possible on the road.

By the way, the whole discussion on OSAGO between the auto expert Alexei Shichavin and the head of the PCA Evgeny Ufimtsev can be viewed here in the recording of the online conference of the AvtoVzglyad portal.

– In terms of in-kind compensation under OSAGO (that is, when a car is repaired by an insurance company), the rules for examining quality are not fully established at this time. There is no exact assessment methodology that would give the car owner a clear understanding of how well their car has been repaired,” said auto expert Alexei Shichavin.

According to him, in the case of a bad repair, it is not clear how, for example, the damage caused by the activities of a car service scammer should be assessed: according to a single PCA methodology or according to a methodology for forensic investigation. experts? Such uncertainty creates additional difficulties for the car owner, preventing him from restoring the car normally. This issue is recognized in the RSA. Although they note that it is quite difficult to solve it.

— Developing an objective methodology for assessing quality is not that easy. It is extremely difficult to create uniform criteria, if only because different car manufacturers have different requirements for the parameters that determine this quality. For example, for one brand, some kind of gap should be equal to 0.2 mm, and for another brand, the exact same “gap” could be 0.3 mm wide. It is impossible to include universal requirements for the whole variety of car makes and models in the RSA methodology,” explains Yevgeny Ufimtsev, head of the RSA.

As long as such an assessment method is lacking, a high-quality repair under OSAGO in the context of compensation in kind is virtually impossible. It remains only to hope that it will work out, and until then you should be as careful as possible on the road.

By the way, the whole discussion on OSAGO between the auto expert Alexei Shichavin and the head of the PCA Evgeny Ufimtsev can be viewed here in the recording of the online conference of the AvtoVzglyad portal.

Source: Avto Vzglyad

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